Multi-Employer Trust Retiree Billing Expansion
BAS stood up retiree billing and COBRA administration for 60+ employer groups in six weeks after a national provider failure — scaling to 26,600+ covered lives.
Municipality — Public Sector
Full-Service Benefits Administration for Municipality with Multiple Unions
BAS delivered full-service benefits administration for a multi-union municipality — with union-specific eligibility, onboarding, ACA reporting, retiree billing, and COBRA.
Multi-Union Eligibility Structures
Automated Onboarding + Administration
Improved Compliance Posture
Reduced Manual Administrative Workload
Client Situation
The municipality managed a workforce across multiple unions, each with distinct eligibility rules and contribution structures. The organization required a comprehensive administration solution covering job posting, onboarding, benefits administration, retiree billing, ACA reporting, and COBRA administration — all within a single unified framework.
The multi-union complexity meant that standard benefits administration configurations could not apply uniformly across the workforce. Each union's contract introduced distinct requirements that had to be operationalized accurately.
Operational Challenge
Managing distinct eligibility and contribution structures across multiple unions within a single administration system requires careful configuration and ongoing maintenance. Errors in eligibility logic produce downstream billing, compliance, and employee relations consequences. The municipality needed a partner experienced in multi-union public sector administration.
What BAS Implemented
BAS conducted a full operational whiteboarding process to map the municipality's administration requirements before implementation. Custom employee classes were created to support union-specific contribution and eligibility rules across the full workforce.
- Full operational whiteboarding to map all union-specific requirements
- Custom employee class configuration for each union's eligibility rules
- Job posting and new hire onboarding automation
- Benefits administration across all employee classes
- Retiree billing implementation
- ACA administration and reporting
- COBRA administration for all qualifying events
Results and Outcomes
- Increased automation across the full HR and benefits administration workflow
- Improved compliance posture across ACA, COBRA, and retiree billing obligations
- Greater operational efficiency through unified administration
- Reduced manual workload for HR staff across all departments
- Accurate eligibility enforcement across multiple union contracts
Ready to Get Started
Schedule a Consultation with BAS
Discuss your administration environment and operational challenges with BAS. We'll demonstrate how we can deliver the same measurable outcomes for your organization.