Questions about your benefits? Contact your HR administrator.

Contact BAS

Tell Us About Your Administration Needs

Tell us what you're evaluating, where administration is creating friction, or which BAS service you want to discuss. We'll connect your inquiry with the right team.

Services Interested In*

We can send a copy of your submitted responses to the work email provided above.

Your information is kept private and will only be used to route and respond to your inquiry.

4,500+ Clients Supported Supporting employers, brokers, associations, public-sector groups, and complex programs nationwide
$1.4B+ Premium Billing Administered Supporting premium billing and related administration across complex employer and group structures.
35+ Years in Benefits Administration Decades of operational expertise across administration programs of every complexity and scale
100% USA-Based Operations Administration delivered entirely by BAS teams — not offshore or outsourced operations
Reasons to Reach Out

Why Contact BAS?

Whether you are evaluating administration support, planning implementation, reviewing compliance responsibilities, or trying to determine which service fits your needs, BAS can help clarify the next step.

Administration Scope Review

Review current workflows, vendor fragmentation, and service requirements across your organization.

Pricing and Proposal Discussions

Discuss administration structure, implementation considerations, and proposal development for your program.

Broker Partnership Support

Explore administration partnerships that support broker retention and servicing capacity across your book.

Compliance and Risk Questions

Discuss COBRA, ACA, billing, and administrative compliance responsibilities with the appropriate BAS team.

Implementation Planning

Review onboarding requirements, timelines, system integrations, and operational workflows for your transition.

Vendor Transition Guidance

Discuss migration planning and transition support when moving from incumbent administration providers.

After You Reach Out

What Happens Next

After you submit your inquiry, BAS reviews the information you provide and determines the appropriate next step based on your organization type, service interest, and administration needs.

  1. Inquiry Review

    BAS reviews your organization type, service interests, message, and any submitted documents to understand your administration context.

  2. Team Routing

    Your inquiry is routed to the appropriate BAS representative or operational team based on the services or support you are evaluating.

  3. Recommended Next Step

    BAS follows up to clarify your needs, discuss fit, and determine whether discovery, proposal development, or additional information is the right next step.

BAS in Practice

Administration at Scale — Delivered

Real operational outcomes from a complex program that required rapid implementation and sustained growth.

Implemented retiree billing and COBRA administration for 60+ employer groups in six weeks

Operational workflows were configured and deployed across a complex multi-employer trust structure within a compressed implementation window.

Multi-Employer Trust Retiree Billing & COBRA Administration

Scaled from 2,000 lives to more than 26,600 lives within the same operational structure

Administration workflows scaled alongside continued client growth without requiring operational rebuilds or process overhauls.

26,600+ Lives Program Scale Achieved

Currently supporting 90+ employer groups within the program structure

Ongoing retiree billing, COBRA, and compliance administration maintained across the full employer group network through a single coordinated BAS program.

90+ Employer Groups Active Under Administration
Discovery Call

Prefer to Talk Live? Schedule a Discovery Call

Discovery conversations help BAS understand your organization, clarify administration needs, review current workflows, discuss implementation requirements, and scope service structure and pricing for your program.

  • Structured discovery conversations with knowledgeable BAS representatives
  • Implementation and workflow discussion tailored to your organization
  • Broker and employer consultation support available
  • Direct scheduling — no detailed form submission required

Schedule Directly

BAS Discovery Call

Common Questions

Frequently Asked Questions

Answers to common questions about contacting BAS and what to expect from the inquiry process.

  • BAS reviews your inquiry and routes it to the appropriate team based on your organization type, service interests, and administration needs. A BAS representative will follow up to clarify your needs and determine whether discovery, proposal development, or additional information is the right next step.

Talk With the BAS Team

Reach BAS Directly

BAS can help route inquiries involving administration support, implementation planning, compliance workflows, broker partnerships, and service evaluation. Reach out through any of the channels below.

Office 640 Freedom Business Center
Suite 300
King of Prussia, PA 19406
Phone +1 (800) 945-5513 Ext 1 — Client Services  ·  Ext 2 — Sales
Service Hours Monday–Friday, 8:30am–5:00pm EST