Build Long-Term Administrative Careers With BAS

Position Summary

Do you have experience working with electronic data files, benefits eligibility files, payroll files, or insurance carrier file exchanges? Are you comfortable reviewing files for accuracy, troubleshooting file issues, encrypting files, transferring files through secure FTP sites, and working with clients to implement new file exchanges? If so, we'd like to hear from you.

Benefit Allocation Systems, LLC ("BAS") is actively searching for a file processing specialist to join our EDI and File Integration Team. In this role, you will help ensure the accurate and timely exchange of enrollment, eligibility, payroll, and billing data between BAS, insurance carriers, payroll vendors, and our clients.

Experience working with ANSI 834 eligibility files, secure file transfers, or similar electronic data exchange processes is highly desirable.

This position supports daily production file processing for employee benefits administration and requires strong attention to detail, organization, and the ability to meet daily processing deadlines. It is a hybrid position which may have periodic in-office presence at our King of Prussia office as business needs require.

Daily Responsibilities

• Process inbound and outbound eligibility, enrollment, payroll, and billing files.
• Review files for completeness and accuracy before transmission.
• Encrypt files using PGP when required.
• Upload and retrieve files using secure FTP (SFTP).
• Review file processing reports and resolve file exceptions and errors.
• Monitor daily file exchanges to ensure timely delivery.
• Work with internal teams and clients to resolve file processing issues.
• Build and test new eligibility and payroll files based on client specifications.
• Coordinate implementation testing with clients, carriers, and payroll vendors.
• Document file layouts and implementation results.
• Review file contents and reconciliation reports to identify and correct issues before files are transmitted.
• Maintain accurate, timely, and secure daily file processing while meeting established production deadlines.

Implementation Projects

You will also help implement new file exchanges by:

• Reviewing client file specifications.
• Building outbound and inbound file layouts.
• Coordinating testing with clients and vendors.
• Troubleshooting issues during implementation.
• Moving successful implementations into production.

Qualifications

• 2+ years of experience in EDI, benefits administration, payroll integration, healthcare administration, insurance operations, or a related field.
• Experience processing electronic data files.
• Experience with SFTP.
• Experience with PGP encryption, or willingness to learn.
• Experience working with CSV, fixed-width, XML, or ANSI 834 files.
• Excellent organizational and time management abilities.
• Strong attention to detail and commitment to accuracy.
• Proficiency with Microsoft Excel, including sorting, filtering, formulas, and reviewing data for accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with data mapping, file testing, reconciliation, and troubleshooting.
• Knowledge of employee benefits administration, eligibility management, COBRA, or insurance enrollment processes.
• Experience working with healthcare carriers, TPAs, payroll vendors, or benefits technology providers.
• Experience working with PGP encryption software and secure FTP (SFTP) sites.

About BAS

Benefit Allocation Systems, LLC is a King of Prussia, Pennsylvania based benefits administration company providing professional benefits administration services to employers across the country. Our team uses proprietary systems as operational tools to deliver enrollment, billing, and administrative services to clients and their employees.

Why BAS

At BAS, you'll join a team that values training, development, and long-term growth. You will work alongside experienced professionals who are passionate about benefits administration, client service, and operational excellence.

We offer a comprehensive benefits package, including:

• Fully paid health insurance.
• 401(k) with employer match.
• Flexible Spending Accounts.
• Health Savings Account.
• Legal Plan coverage.
• Generous paid time off.
• Paid time off for all federal holidays.
• Life and disability coverage.

Equal Opportunity Employer

Benefit Allocation Systems, LLC is an Equal Opportunity Employer for all protected groups under applicable federal, state, and local laws, including protected veterans and individuals with disabilities.

About the Role

Benefit Allocation Systems, LLC ("BAS") is actively searching for a Client Services Representative to join our team. This role is ideal for someone who enjoys helping people, solving problems, and building a career in employee benefits and client service.

As a Client Services Representative, you will serve as the primary point of contact for our client's employees and retirees, supporting benefit inquiries, enrollment questions, and account-related issues. You will play a key role in delivering a high-quality service experience while working with a collaborative and supportive team.

Whether you are early in your career or looking to grow your experience in benefits and client service, BAS provides the training, tools, and support to help you succeed.

What You'll Do

• Serve as the first point of contact for participant and client inquiries by phone and email.
• Assist users with benefit enrollment and account questions using MyEnroll360, a self-service, web-based enrollment system.
• Research and resolve benefit-related inquiries using internal tools and resources.
• Accurately update participant and account information.
• Document interactions, follow up, and track issues through resolution.
• Escalate complex or sensitive issues appropriately.
• Maintain strict confidentiality of employee and client information.
• Support team initiatives, training, and continuous process improvements.

What We're Looking For

We are looking for someone who is:

• Detail-oriented and organized.
• Professional, patient, and service-focused with a friendly demeanor.
• Comfortable working in a fast-paced, structured environment.
• A strong communicator, both written and verbal.
• Flexible with the ability to adapt to changing priorities and remain calm under pressure.
• Able to manage multiple tasks while maintaining accuracy.
• A quick learner who takes initiative and follows through.

Skills & Qualifications

• Strong communication and writing skills.
• Ability to navigate multiple systems and applications simultaneously.
• Solid time management and organizational skills.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.
• Customer service experience preferred.
• Employee benefits experience is a plus.
• College degree preferred.
• At least 1 year of customer service experience preferred.
• Ability to work scheduled shifts within business hours.
• Ability to work remotely in a private, secure environment.
• Commitment to confidentiality, professionalism, and reliability.

About BAS

Benefit Allocation Systems, LLC is a King of Prussia, Pennsylvania based benefits administration company providing professional benefits administration services to employers across the country. Our team uses proprietary systems as operational tools to deliver enrollment, billing, and administrative services to clients and their employees.

Why BAS

At BAS, you'll join a team that values training, development, and long-term growth. You will work alongside experienced professionals who are passionate about benefits administration, client service, and operational excellence.

We offer a comprehensive benefits package, including:

• Fully paid health insurance.
• 401(k) with employer match.
• Flexible Spending Accounts.
• Health Savings Account.
• Legal Plan coverage.
• Generous paid time off.
• Paid time off for all federal holidays.
• Life and disability coverage.

Equal Opportunity Employer

Benefit Allocation Systems, LLC is an Equal Opportunity Employer for all protected groups under applicable federal, state, and local laws, including protected veterans and individuals with disabilities.

Position Summary

Are you an organized, detail-oriented project manager with experience leading complex client implementations? Do you want to lead and coordinate the implementation of new clients to ensure projects are successfully planned, managed, and completed from contract execution through production go-live? If you answered "yes" to these questions, we'd love to see your resume!

Benefit Allocation Systems, LLC ("BAS") is looking for an Implementation Project Manager to oversee planning for implementation of new account business. In this role, you'll play a key part in ensuring smooth project execution, timely progress, and effective team collaboration. This role will help establish and standardize BAS' implementation project management processes as the Company continues to grow.

This position is hybrid will require some in-office work at our King of Prussia location. Standard work hours are Monday – Friday, 8:30 am to 5:00 pm.

Main Duties and Responsibilities:

The Project Manager will coordinate enterprise implementation projects involving multiple internal departments, clients, carriers, payroll vendors, brokers, and third-party partners.

Key Responsibilities

Project Planning and Coordination

• Lead the planning and coordination of new client implementations, ensuring projects are organized, documented, and executed according to established timelines.
• Develop comprehensive implementation project plans, including milestones, task assignments, dependencies, critical path items, and go-live schedules.
• Coordinate implementation activities across all BAS departments, including Account Management, Client Services, Enrollment, EDI, Programming, Billing, COBRA, Compliance, Finance, and Technology.
• Understand the full scope of each implementation to identify risks, prioritize activities, and proactively address potential issues.
• Provide executive leadership with implementation dashboards, project status updates, implementation metrics, and recommendations regarding project priorities and resource allocation.
• Develop, maintain, and improve standardized implementation templates, project plans, checklists, and procedures to create a consistent implementation methodology across BAS.

Task and Timeline Management

• Develop, assign, monitor, and track implementation tasks using project management software and other tracking tools.
• Conduct regular project status meetings to review progress, identify roadblocks, assign action items, and ensure accountability.
• Monitor project milestones and implementation timelines, escalating issues and recommending solutions when delays or risks arise.
• Maintain accurate project documentation, implementation schedules, meeting notes, action items, and status reports.

Implementation Management

• Coordinate all phases of new client implementations, including discovery, data collection, system configuration, file integrations, testing, training, open enrollment preparation, and go-live activities.
• Work closely with internal departments, clients, brokers, carriers, payroll vendors, and other third parties to ensure implementation activities remain on schedule.
• Ensure implementation deliverables, approvals, and testing are completed before production deployment.
• Conduct post-implementation reviews to identify lessons learned and opportunities for continuous improvement.

Communication and Process Improvement

• Serve as the central point of coordination for implementation projects, providing clear and consistent communication to internal teams and external stakeholders.
• Prepare regular project status updates for management, highlighting accomplishments, upcoming milestones, risks, and resource needs.
• Promote project management best practices and continuous process improvement to support efficient, scalable implementations.

Qualifications

• Bachelor's degree in Business, Information Systems, Project Management, Healthcare Administration, or a related field, or equivalent work experience.
• Three (3) or more years of experience managing projects, implementations, or operational initiatives involving multiple stakeholders.
• Demonstrated experience developing project plans, managing timelines, coordinating cross-functional teams, and driving projects to successful completion.
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
• Excellent written, verbal, and interpersonal communication skills.
• Strong problem-solving and critical thinking abilities with attention to detail.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.
• Experience using project management software.

Preferred Skills

• Experience managing software, benefits administration, insurance, payroll, HRIS, or technology implementations.
• Experience coordinating projects involving multiple internal departments and external vendors.
• Knowledge of employee benefits administration, enrollment, eligibility, EDI, payroll integrations, or insurance operations.
• Experience developing standardized project management methodologies, templates, workflows, and implementation documentation.
• Ability to identify project risks, develop mitigation strategies, and resolve implementation issues.
• Experience facilitating project meetings, documenting action items, and holding teams accountable for deliverables.
• Experience working in a fast-paced, client-focused environment with multiple concurrent implementations.

Characteristics of a Successful Candidate

• Highly organized and proactive with exceptional follow-through.
• Comfortable coordinating multiple priorities while maintaining attention to detail.
• Able to build relationships and work effectively with both technical and non-technical teams.
• Confident leading meetings, driving discussions, and keeping projects moving forward.
• Continuously looks for opportunities to improve processes, standardize workflows, and increase operational efficiency.

About BAS

Benefit Allocation Systems, LLC is a King of Prussia, PA-based benefits administration company providing professional benefits administrative services to employers across the country. Our team uses proprietary systems as operational tools to deliver enrollment, billing, and administrative services to clients and their employees.

Why BAS

At BAS, you'll join a team that values training, development, and long-term growth. You will work alongside experienced professionals who are passionate about benefits administration and technology. We offer opportunities for professional growth, exposure to a wide range of clients and systems, and the ability to make a meaningful impact on the benefits experience of thousands of employees nationwide.

We offer a comprehensive benefits package, including:

• Fully paid health insurance
• 401(k) with employer match
• Flexible spending accounts
• Health Savings Account
• Legal Plan coverage
• Generous paid time off
• Paid time off for all federal holidays
• Life and disability coverage

Equal Opportunity Employer

Benefit Allocation Systems, LLC is an Equal Opportunity Employer for all protected groups under applicable federal, state, and local laws, including protected veterans and individuals with disabilities.