Questions about your benefits? Contact your HR administrator.

Security + Compliance

Administrative Infrastructure Designed for Security + Continuity

Organizations evaluating a new administration partner increasingly require security documentation, compliance certifications, and audit evidence before onboarding. BAS maintains SOC 1 and SOC 2 certified operations with structured controls and documented credentials, so that evidence is ready when clients, brokers, or regulators request it.

SOC 1 Type II · SOC 2 Type II · HIPAA Compliant · USA-Based Operations

Credentials + Governance

Security, Compliance, and Operational Trust

BAS maintains independent certifications, government-grade security controls, and operational governance across every aspect of benefits administration.

35+ Years in Business
SSA Death Master File Authorized Provider
SOC 1 Type II
SOC 2 Type II
HIPAA Compliant
SSP / FedRAMP ATO
Quarterly Penetration Testing
5-Minute Return to Operations
USA-Based Operations
100% In-House Staff
Secure Administrative Infrastructure

Secure Administrative Infrastructure Built Around Operational Control

BAS administers benefits through a single Oracle database architecture, consolidating all participant records in one governed system with no fragmentation across separate platforms. Access is geo-restricted to USA-only operations, with 100% in-house staffing and no offshore data processing. Structured access controls, infrastructure monitoring, and administrative workflow governance support operational continuity across every client engagement.

  • Single Oracle database architecture with no fragmented participant records across platforms
  • Geo-restricted MyEnroll360 access limited to USA-based operations only
  • Documented access controls, administrative workflows, and ongoing infrastructure monitoring
  • 100% USA-based, in-house operations with no outsourcing of administrative functions

Infrastructure Security Layers

  1. Single Oracle Database All participant records consolidated in one governed system
  2. USA-Only Operations 100% in-house staff, no offshore access or processing
  3. Geo-Restricted Platform Access MyEnroll360 access limited to verified USA-based users
  4. Structured Access Controls Role-based permissions governing all administrative workflows
  5. Infrastructure Monitoring Continuous oversight of systems and operational activity
Operational Security Maintained All access controls and monitoring active across BAS infrastructure
Data Protection + Business Continuity

Business Continuity Designed for Operational Resilience

BAS maintains geographically distributed infrastructure, immutable backup protections, disaster recovery planning, and annual recovery testing to support operational continuity. Backup and recovery procedures are documented and validated, with a 5-minute return-to-operations target supporting continuous participant administration.

  • Immutable backup protections with continuous replication and storage redundancy
  • Geographically diversified recovery infrastructure with documented disaster recovery planning
  • Annual recovery testing and validation procedures confirming operational readiness
  • 5-minute return to operations target supported by tested recovery procedures

Business Continuity Status

Immutable Backups Continuous backup protection active
Active
Disaster Recovery Plan Documented and maintained
Done
Annual Recovery Testing Tested and validated annually
Done
Storage Replication Geographically distributed infrastructure
Active
Recovery Validation Procedures validated and documented
Done
5-Minute Return to Operations Target Tested recovery procedures supporting administrative continuity
Compliance + Governance Controls

Compliance Controls Supporting Administrative Accountability

BAS maintains independent annual certifications across financial controls, security and availability, HIPAA-aligned data handling, and government-grade hosting infrastructure. These credentials are not marketing claims. They are independently verified audit findings confirming the controls in place across BAS operations.

  • Annual SOC 1 and SOC 2 Type II independent audits verifying operational and security controls
  • HIPAA-aligned data handling processes, privacy governance, and access controls
  • SSP/FedRAMP ATO government-grade hosting controls and documented security posture
  • Structured incident response framework covering preparation, detection, containment, and recovery

BAS administers services in alignment with applicable regulatory requirements. Legal compliance responsibility remains with the plan sponsor.

Compliance Credential Status

SOC 1 Type II Financial controls — annual independent audit
Audited
SOC 2 Type II Security + availability — annual independent audit
Audited
HIPAA Compliance PHI + PII data handling and access governance
Active
SSP / FedRAMP ATO Government-grade hosting authorization
Active
Incident Response Framework Detection, containment, and recovery procedures documented
Documented
Annual Certification Maintained SOC 1 · SOC 2 · HIPAA · SSP/FedRAMP controls independently verified
Operational Continuity

Administration Supported By Dedicated Operational Teams

Every BAS client relationship includes dedicated account management, in-house support teams, and long-term administrative continuity, supported by 35+ years of operational experience administering benefits for employers across 40+ states. With 100% USA-based, in-house operations, there is no offshore processing, no outsourced administration, and no rotating vendor relationships disrupting client service.

  • Dedicated account managers providing continuity across all client service interactions
  • 100% in-house support teams, no offshore operations or outsourced administration functions
  • Long-term client relationships sustained through consistent operational accountability
  • Service-first operating model with administrative workflows designed around client outcomes

Operational Administration Model

Dedicated Account Management Named contacts for every engagement
Active
In-House Support Teams USA-based staff administering all services
Active
No Offshore Operations 100% USA-based processing and support
Confirmed
Administrative Continuity Stable service relationships across organizational changes
Active
Service-First Operating Model Clients in 40+ states · 35+ years of operational continuity
Connected Infrastructure

Secure Administrative Workflows Coordinated Through One Connected Infrastructure

BAS serves as the secure connector between employers, brokers, carriers, payroll systems, and HRIS platforms, coordinating controlled data exchange, secure integrations, and administrative continuity through one governed operational system.

One System.
Secure Administration.

Connectivity Secure data exchange across employers, carriers, and systems
Security SOC 1 + SOC 2 · HIPAA · Geo-restricted access controls
Continuity 5-minute RTO · immutable backups · distributed recovery
Oversight Access logging, monitoring, and administrative governance
Compliance Audit-ready records maintained across all integration points
Operational Trust Indicators

Operational Trust Indicators

BAS operational credentials verified through independent audits, tested recovery procedures, and long-term administrative continuity.

4,500+ Clients in 40+ states
100% In-house staff, no outsourcing
100% USA-based operations and data storage
5-minute Return to Operations target with geographically diversified data centers
Quarterly Penetration testing
USA-only MyEnroll360 geo-restricted, USA only unless whitelisted

Security + Compliance

Built Around Security, Compliance, and Operational Continuity

Security, compliance, and operational governance are built into the way BAS administers benefits, not layered on afterward. Talk with our team to understand how BAS controls support your administration program.

Common Questions

Security + Compliance — Frequently Asked Questions

  • BAS maintains HIPAA-aligned data handling processes, access governance, and privacy controls across all benefits administration services. This includes documented procedures for handling protected health information (PHI), role-based access controls, and workforce training requirements. Legal compliance responsibility remains with the plan sponsor.