Give participants one secure place to submit evidence.
Secure participant portal for eligibility evidence submission, with structured collection workflows and deadline tracking.
Dependent Eligibility Audit
Close the Eligibility Gap. Reduce Plan Cost.
Most dependent eligibility audits surface ineligible dependents — not because enrollment was mismanaged, but because rules weren't enforced at the point of election and documentation was never collected. BAS administers systematic audits to verify dependents meet coverage criteria, reducing plan cost exposure and building documentation for regulatory review.
Structured documentation collection with participant portal access
Eligibility rules engine applied consistently across every enrolled dependent
Removal coordination and audit-ready records retained after every audit
WHAT BAS ADMINISTERS
Dependent Eligibility Audit Scope
- Participant Communications Notification letters and instructions sent to plan participants
- Documentation Collection Portal Secure portal for eligibility evidence submission
- Eligibility Rules Review Submitted documents reviewed against plan eligibility criteria
- Appeals Administration Participant appeals and determination review process managed
- Removal & Audit Records Ineligible dependent removal coordinated with carriers and documented
5–15% Estimated ineligible dependents typically found
$2K–$5.5K Estimated annual cost per ineligible dependent
35+ Years conducting dependent eligibility audits
100% Documented savings realized per audit engagement
Why Audit Matters
Without Verification, Ineligible Dependents Stay Enrolled.
Manual eligibility reviews create blind spots and coverage gaps. A structured BAS audit closes them systematically.
Without BAS No Systematic Dependent Audit Ineligible dependents remain enrolled indefinitely
- No process to verify dependents still meet plan eligibility criteria
- Ineligible ex-spouses, aged-out children, and non-dependents enrolled in plans
- Plan costs elevated by premiums paid for non-qualifying dependents
- No audit-ready documentation if eligibility disputes arise during claims
- HR cannot conduct a comprehensive eligibility review manually at scale
With BAS Governed Dependent Eligibility Audit Systematic verification and coordinated removal
- Every enrolled dependent verified against eligibility rules through a structured audit cycle
- Documentation collected through a secure participant portal, with administration handled by BAS, not HR
- Ineligible dependents identified, communicated to participants, and removed from carrier records
- Appeals process administered without employer involvement at each participant interaction
- Audit records retained for every participant with determination documentation preserved
MyEnroll360 In Action
Every Verification Workflow Connected.
Every Verification Workflow Connected.
No Gaps. No Manual Reconciliation.
Audit workflows, documentation collection, eligibility review, appeals administration, and removal coordination run inside the same connected platform as your eligibility data. Part of the Enrollment + Benefits Administration suite: when audit initiation triggers, every dependent verification workflow activates as a coordinated sequence.
- Participant outreach, documentation collection, and eligibility review run as one coordinated workflow
- Eligibility data stays synchronized with audit determinations and carrier removal records without re-entry
- Audit records retained from notification through final carrier removal confirmation
What We Administer
Dependent Eligibility Audits, From Documentation to Removal
Apply the same eligibility rules to every dependent.
Submitted documentation reviewed against plan eligibility criteria, with consistent rules applied across every enrolled dependent.
Keep appeals moving without pulling in the employer.
Participant appeals and determination review managed through a structured process, without employer involvement at each interaction.
Coordinate ineligible removals directly with carriers.
Ineligible dependent removal coordinated directly with carriers, with audit-ready records documenting every determination and action.
Administrative Scope
The Full Audit Managed by BAS
BAS manages the full operational scope of the dependent eligibility audit, from participant notification through eligibility review, appeals administration, removal coordination, and final audit recordkeeping, with documented execution through each workflow stage.
DEPENDENT ELIGIBILITY AUDIT SCOPE
From participant notification through final recordkeeping
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Participant Notification
Audit notification letters sent to all enrolled participants with instructions for documentation submission, deadline schedule, and portal access details.
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Documentation Collection Portal
Secure online portal set up for eligibility evidence submission; participants upload documents directly without mailing or faxing to HR.
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Eligibility Rules Review & Determination
Submitted documentation reviewed against plan-defined eligibility criteria with consistent rules applied and determination communicated to participants.
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Appeals Administration
Participant appeals collected and administered through a structured review process, with determinations communicated without requiring employer involvement at each step.
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Removal Coordination & Carrier Communication
Ineligible dependents removed from carrier records following audit completion, with termination effective dates coordinated and communicated without HR coordinator involvement.
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Audit Records & HR Reporting
Complete audit documentation retained for every participant: determination records, appeals outcomes, and removal confirmations accessible for compliance review and plan reporting.
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Audit Notification Letter Distribution
Initial notification sent to all enrolled participants with audit scope, required documents, submission deadline, and secure portal access link.
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Documentation Submission Portal Setup
Secure portal configured for each audit engagement; participants submit marriage certificates, birth certificates, tax documentation, and other eligibility evidence electronically.
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Reminder and Follow-Up Communication Sequences
Reminder communications distributed to participants who have not submitted documentation, with escalation sequences that maintain audit momentum through structured follow-up workflows.
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Eligibility Document Review and Rules Application
Documents reviewed against plan-defined eligibility criteria, with consistent rules applied across every enrolled dependent regardless of tier or plan type.
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Eligibility Determination Communication
Determination letters sent to participants following document review, confirming eligible status or communicating ineligibility with appeals process details included.
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Dependent Appeals Review Administration
Appeals collected from participants contesting ineligibility determinations, with the review process managed and outcome communicated without employer involvement at each step.
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Ineligible Dependent Removal Coordination
Removal list prepared and coordinated with carriers, with termination effective dates confirmed and carrier updates processed without HR coordinator involvement.
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Final Audit Summary and Reporting
Audit summary delivered to HR with dependent count, eligibility status breakdown, removal totals, and savings projections documented for plan reporting and future reference.
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Ongoing HR Dashboard Visibility
Real-time audit progress visible to HR throughout the audit cycle: submission rates, outstanding documentation, and determination status tracked without manual reporting.
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Audit Record Retention
Complete audit history retained: notification records, submitted documents, determination letters, appeals outcomes, and removal confirmations accessible for compliance review.
How It Works
From Audit Launch to Verified Roster — Five Controlled Steps
Each step in the dependent eligibility audit cycle is handled through a defined workflow: design, communication, collection, review, and documented closeout.
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Audit Population & Rules Configured
Audit scope defined, dependent population identified, and plan eligibility rules configured. Participant portal set up with submission requirements, deadline schedule, and communication templates confirmed.
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Employee Communications Distributed
Audit notification letters sent to all enrolled participants with portal access and documentation instructions. Reminder sequences distributed automatically to non-submitting participants as deadlines approach.
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Documentation Submitted & Reviewed
Eligibility evidence submitted through secure participant portal. Documents reviewed against plan-defined eligibility criteria with consistent rules applied across every enrolled dependent.
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Eligibility Status Determined
Determination communicated to each participant. Appeals collected and administered through a structured review process. Removal coordination proceeds after all appeal outcomes are confirmed.
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Reporting, Savings Visibility & Audit Closeout
Ineligible dependents removed from carrier records. Audit summary delivered with dependent counts, savings projections, and documented removals. Full audit trail retained for compliance review and future audit cycles.
Savings & Verification
Savings & Verification Controls Built Into Every Audit
BAS applies consistent eligibility rules across every enrolled dependent, creates a documentation trail for every determination, and coordinates removals directly with carriers, reducing plan exposure and generating verified savings documentation after each audit cycle.
- Eligibility rules applied consistently, with no dependent receiving preferential review
- Documentation collected and retained for every determination and appeals outcome
- Removal coordination reduces ongoing premium costs for ineligible dependents
- Audit records preserved for compliance and future audit cycle reference
BAS administers the dependent eligibility audit operationally. Plan eligibility criteria, legal determinations, and final removal decisions remain the responsibility of the employer and plan sponsor.
Cost Exposure Without Eligibility Audits
Premiums Paid for Ineligible Ex-Spouses
Divorced spouses remain enrolled when no systematic eligibility review is in place, and premiums accumulate year over year.
Aged-Out Dependents Continuing Coverage
Adult children who no longer qualify for dependent status remain enrolled without a scheduled audit triggering removal.
Non-Qualifying Dependents Enrolled at Enrollment
Dependents added during open enrollment without documentation review remain in plans when no verification step is applied.
No Audit Trail for Claims Disputes
Without documented eligibility records, plan sponsors have no defense when claims disputes involve dependent status challenges.
Unquantified Plan Cost Exposure
Without a completed audit, employers cannot report plan savings, quantify ineligible premium exposure, or communicate cost-control results to leadership.
Client Outcomes
Dependent Rosters Verified, Ineligible Dependents Removed, and Plan Costs Reduced
Ineligible dependents identified and removed from the plan through a structured audit cycle, reducing ongoing premium costs for the employer.
Regional Employer Group Dependent Eligibility Audit Client
Audit completed in weeks with documentation collected through participant portal, no paper forms, no HR follow-up, and complete audit records retained.
Regional Employer Group Dependent Eligibility Audit Client
HR received a complete audit summary with dependent counts, eligibility determinations, savings projections, and audit-ready documentation for plan reporting.
Regional Employer Group Dependent Eligibility Audit Client
Operational Proof
Where Dependent Eligibility Audits Fail — and How It's Resolved
Documentation Delay
Participants Don't Submit Documents Without Structured Follow-Up
Audit deadlines pass with incomplete submissions and no audit completion.
Automated Reminder Sequences Drive Submission Without Manual HR Follow-Up
- Reminder cadences distributed automatically to non-submitting participants throughout the collection window
- Escalation workflows activate as deadlines approach without requiring HR intervention
Appeals Backlog
Ineligibility Determinations Trigger Participant Appeals That Stall the Audit
Appeals pile up and delay removal coordination indefinitely.
Appeals Process Administered Through Structured Review Without Employer Involvement
- Appeals collected and administered through a defined review process
- Determination communicated to participants without HR coordinator involvement at each step
Rules Inconsistency
Manual Review Applies Eligibility Rules Inconsistently Across Dependents
Inconsistent determinations create claims and legal exposure.
Eligibility Rules Engine Applied Consistently to Every Enrolled Dependent
- Eligibility criteria applied uniformly across all dependents regardless of tier or plan type
- Determination records retained for every participant to support consistent review documentation
Removal Coordination
Ineligible Dependent Removal Gets Stalled at Carrier Communication
Savings projections don't materialize without confirmed removals.
Removal Coordination Managed Directly with Carriers Through BAS Administration
- Removal list coordinated with carriers, effective dates confirmed without HR involvement
- Carrier confirmations documented and retained in audit records
Records Gap
No Audit Trail When Claims Disputes Challenge Dependent Eligibility Status
Employers cannot defend determinations without documentation.
Complete Audit Documentation Retained from Notification Through Final Carrier Confirmation
- Notification records, submitted documents, determination letters, and appeals outcomes archived
- Audit trail accessible for compliance review without manual record reconstruction
Common Questions
Dependent Eligibility Audits — Frequently Asked Questions
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Audit design and setup, participant notification letters, documentation collection portal, eligibility rules review, determination communications, appeals administration, ineligible dependent removal coordination, carrier communication, savings documentation, and full audit recordkeeping, administered end-to-end.