Multi-Employer Trust Retiree Billing Expansion
BAS stood up retiree billing and COBRA administration for 60+ employer groups in six weeks after a national provider failure — scaling to 26,600+ covered lives.
National Carrier — Association Administration
Association Enrollment and Billing Infrastructure for National Carrier
BAS built a complete enrollment, billing, and broker commission platform for a national carrier expanding its association business.
Custom Branded Enrollment Portals
Accurate Commission Payments
Streamlined Member Enrollment
Retained Carrier Partnership
Client Situation
A national carrier sought to expand its association business but lacked the internal infrastructure to seamlessly enroll association members, collect premiums, manage broker commission deductions, and remit to the carrier. Without a purpose-built administration system, the carrier's growth in the association market was constrained by operational capacity.
Operational Challenge
Association administration presents a layered complexity: multiple association configurations, different benefit structures, distinct premium models, custom branding requirements for each association, carrier data integration, and broker commission processing — all running simultaneously with a clean, accurate monthly reconciliation.
No off-the-shelf solution could accommodate the carrier's multi-association model without significant custom development.
What BAS Implemented
BAS developed branded enrollment and billing portals for individual associations, managing the complete administration workflow from member enrollment through carrier remittance.
- Custom branded enrollment portals for each association
- Premium collection and billing management across all associations
- Broker commission deduction and accurate commission payment processing
- Carrier remittance process and reconciliation
- Multi-association configuration support with distinct benefit structures
- Carrier data integration for enrollment and premium data
Results and Outcomes
Partnership outcome: The carrier continued sending additional opportunities to BAS. The operational team stated they would not work with another TPA provider.
- Streamlined member enrollment across all associations
- Accurate and timely broker commission payments
- Improved operational scalability for association business expansion
- Enhanced carrier and broker experience through purpose-built administration
Employer and Broker Impact
Brokers can now onboard new association groups without losing revenue opportunities to administrative constraints. The carrier's association business operates on a scalable infrastructure designed for growth.
Broker and Employer Impact: Brokers can onboard new association groups seamlessly without losing revenue opportunities to administrative limitations.
Ready to Get Started
Schedule a Consultation with BAS
Discuss your administration environment and operational challenges with BAS. We'll demonstrate how we can deliver the same measurable outcomes for your organization.