Take the Work Out of Dependent Eligibility Audits with BAS

Dependent eligibility audits can help employers confirm that their benefit plans are covering only individuals who meet the plan’s eligibility requirements. But conducting an audit can also create a significant administrative burden for HR. Employees need to be notified, documents must be collected and reviewed, questions need to be answered, and results must be tracked and reported.

BAS Dependent Eligibility Audit Services are designed to manage that process from beginning to end through MyEnroll360, giving employers a flexible way to verify dependent eligibility while reducing the work placed on internal HR teams.

A Flexible Audit Designed Around Your Plan

Not every employer needs the same type of dependent audit. BAS can support a comprehensive audit of the entire employee population requiring specific dependent documentation, a less intensive affidavit-based process, or an approach designed around the employer’s particular requirements.

BAS works with the employer to establish the audit rules and process. The MyEnroll360 platform uses configurable rules and controls to support the employer’s dependent eligibility requirements and provide visibility into employee compliance throughout the audit.

BAS Handles the Administrative Work

A successful dependent audit involves much more than asking employees to submit documents. BAS can assist with planning, employee communications, documentation collection and processing, customer service, and reporting.

Employees can provide requested documentation through online upload, fax, or mail. BAS can review and validate the documentation submitted by employees, or employers that prefer to perform their own reviews can use MyEnroll360 to do so.

BAS also develops communications to announce the audit and remind employees to participate. Employees who have questions have access to BAS customer service support throughout the process.

Better Data and Better Plan Administration

Dependent audits can identify spouses, children, domestic partners, or other individuals who no longer satisfy the plan’s eligibility requirements. Removing ineligible dependents can help employers avoid paying premiums or claims for individuals who should not be covered and can improve the accuracy of benefit enrollment records.

The process can also help identify outdated or incomplete dependent information before it creates other administrative problems.

For employers that also use BAS for enrollment administration, dependent audit information and electronic documentation can be maintained with the employee’s MyEnroll360 record, providing a centralized source for benefits information and supporting documentation.

Clear Results at the End of the Audit

At the conclusion of the audit, BAS provides results in clear, usable formats and can provide electronic copies of the dependent verification documentation used in the eligibility review. This gives employers the information needed to take appropriate action based on their plan’s eligibility rules.

Let BAS Do the Heavy Lifting

A dependent eligibility audit does not have to become another major HR project. BAS combines technology, employee communications, document management, customer support, and experienced administration to help employers conduct an organized and efficient audit.

Whether your organization is considering a comprehensive dependent audit or a more targeted verification process, BAS can help design and administer an approach that fits your benefit plan and workforce. To learn more about the service, contact your account manager or solutions@BASusa.com.