(The following text will be sent to our Reseller Partners on Monday, June 29, 2009. If you would like to learn about becoming a Reseller Partner, please call us at 1.800.945.5513 and choose menu item #3.)
We are preparing to launch two valuable online services for your use including: (1) an Online Broker/Resellers Portal and (2) an Online Account Setup Program:
The Broker/Reseller Portal (RP) will provide you with 24/7 access to important information about your clients. Key features will include quick data views, rate renewal reminders and reporting capabilities. For Resellers who manage their clients’ data, you will be provided a single-sign on User Id and Password for all of your accounts.
The Online Account Setup (OAS) will provide you with 24/7 access to setting up an account for COBRA and FSA/HRA services along with electronic contracting. Thus, vastly improving and speeding up the process of setting up new accounts (i.e., eliminating our setup binder process containing paper forms and contracts). In fact, you will and your staff will be able to setup and contract new COBRA, FSA and HRA accounts in minutes!
Setting Up Your Account and Users
To prepare your organization for use of the RP and OAS, we need some information completed and returned to us, so we may update our systems. Once we receive this information, we will send email invitations to each of your users you identify on the attached form that will explain how they can go online confirm their personal information and access the RP and OAS.
User Types
There are four types of RP and OAS users. Please refer to the attached ”User Types” defined on the attached Reseller User Identification Form enclosed with this letter.
Effective Dates
RP and OAS are in production and ready for your use. Beginning July 1, 2009, all account submissions for COBRA and FSA/HRAs will need to occur through OAS or be subject to an additional $350 processing fee.
Next Steps – Confirming Personal Data & Obtaining User IDs & Password
Once you return the attached form listing all of your authorized users, we will send each of your users an email invitation to link through to our Reseller Setup program that will present each user their personal data and allow them to make necessary changes.
Once they complete their personal data review, instantly, MyEnroll.com will send them two emails; one with their User IDs and one with their Passwords. These emails will also instruct them how to use their User IDs and Passwords to access the Reseller Portal on MyEnroll.com.
Next Steps – Training
We are readily available to provide you with a web-based demonstration of both RP and OAS. If you would like to arrange a personal training session, please send us an email to Training@BASusa.com or call our trainer Ro Susko at 1 (610) 992-2560.
Questions
If you have any questions about this information, please contact Robin Block at (610) 992-2516 or RBlock@BASusa.com.
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